How a manufacturing company turned data quality into cost savings
Industry
Manufacturing, Machinery manufacturer, Medium-sized business
Technologies
Data Quality Audit, Master Data Management, Process Optimization
Situation
A family-run machinery manufacturer with ~150 employees struggled with fragmented data sources: customer data in Excel, product master in three different systems, no consistent production data. Result: frequent delivery delays, quality issues and rework.
How We Helped
- Data Quality Audit (2 weeks): Systematic analysis of all data sources, identifying duplicates and inconsistencies
- Master Data Governance: Set up centralized master data registry for customers, products and suppliers
- Process Integration: Implemented automated data quality checks in ERP workflows
- Team Training: Trained staff on new data standards and tools
Outcome
- 30% reduction in process errors and rework
- 200k EUR annual savings from fewer complaints and rework
- 98% data completeness after 6 months (previously: 73%)
- Delivery times reduced by average of 2 days
"Falktron showed us that data quality doesn't cost - it saves money. Our processes are now reliable." - Operations Manager
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